Terms of service

TRAVERS, MATTHEW

Terms of Service & E-Commerce Agreement
Store Domain: gcyaax-1x.myshopify.com
Jurisdiction: New South Wales, Australia
Welcome to TRAVERS, MATTHEW (`gcyaax-1x.myshopify.com`). These Terms of Service set forth the legal terms, conditions, and operational standards governing your use of our online storefront and purchase of our pet care product lines, including natural sisal play balls, aerodynamic flying discs, and slow feeder maze bowls. By visiting or shopping on our website, you agree to be bound by these Terms.

1. General Storefront Terms & Eligibility

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you have given us consent to allow any of your minor dependents to use this site:

Service Clause Operational Provision & Condition
Business Entity Sole Trader / Individual Business owned & operated by TRAVERS, MATTHEW.
Operating Location 41 Ingleside Rd, Ingleside NSW 2101, Australia.
Support Email [email protected]
Prohibited Uses Illegal acts, trademark infringement, transmission of malware, automated scraping.
Service Right We reserve the right to refuse service to anyone for any reason at any time.

2. Product Safety, Materials & Usage Disclaimers

Our specialized pet products are designed to enrich your pet's lifestyle. However, pet safety requires proper usage and active owner supervision:

Sisal Scratch Balls

Constructed from non-toxic natural fibers. Inspect regularly for loose strands or fraying. Discard or replace if severe wear creates swallowable components.

Interactive Flying Discs

Designed for fetch play rather than unmonitored chewing. Inspect disc edges for sharp punctures or tears caused by high-impact bites.

Slow Feeder Maze Bowls

Manufactured from food-safe, BPA-free materials. Wash with mild dish soap after each meal. Discontinue use if plastic cracks or breaks.

Owner Supervision Duty

Pets must be supervised during play and feeding. TRAVERS, MATTHEW accepts no liability for injuries caused by unmonitored pet destruction or ingestion.

3. Pricing, Order Acceptance & Inventory Availability

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue any item or service feature:

  • Price Disclosures: All prices displayed on gcyaax-1x.myshopify.com are listed in AUD unless otherwise specified. Shipping and handling charges are calculated at checkout.
  • Order Cancellation Right: We reserve the right to limit or reject any order placed with us, including orders that appear to be placed by dealers, resellers, or unauthorized distributors.
  • Errors & Omissions: Occasionally, information on our site may contain typographical errors or inaccuracies relating to product descriptions, pricing, promotions, and stock levels. We reserve the right to correct any errors and cancel orders if needed.
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4. Billing, Payment Processing & Account Information

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store:

Transaction Aspect Policy & Security Protocol User Responsibility
Payment Gateways Encrypted payment options integrated via Shopify. Provide valid credit card / payment details.
Billing Accuracy Instant address verification & order checks. Ensure billing matches bank card records.
Currency & Taxes Calculated in AUD with applicable GST rules. Review local duties/taxes for international orders.
Account Updates Update profile via shop account portal. Promptly update email, phone, and delivery address.

5. Intellectual Property Rights & Website Content

All elements of gcyaax-1x.myshopify.com—including text, graphics, product photography, site layout, logos, and software code—are protected by Australian copyright and trademark laws:

Product Media Protection

Unauthorized copying, reproduction, re-transmission, or public display of our pet product photography, diagrams, or slow feeder guides is strictly prohibited.

User-Generated Feedback

If you submit product reviews, suggestions, or photos of your pets using our products, you grant us a non-exclusive license to edit and publish them for marketing.

6. Warranties, ACL Compliance & Limitation of Liability

Nothing in these Terms excludes or limits guarantees provided under the Australian Consumer Law (ACL). Subject to statutory consumer protections:

  • Service Availability: We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.
  • Liability Limitations: In no case shall TRAVERS, MATTHEW, our employees, or suppliers be liable for any injury, loss, claim, or indirect damages arising from your use of any product purchased from our website.

7. Governing Law & Official Contact Information

These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of New South Wales, Australia. For any legal inquiries or service notices, please refer to the details below:

TRAVERS, MATTHEW - Legal & Customer Administration
Proprietor Name: TRAVERS, MATTHEW
Business Address: 41 Ingleside Rd, Ingleside NSW 2101, Australia
Official Support Email: [email protected]
Storefront Domain: gcyaax-1x.myshopify.com
Specialized Line: Pet Sisal Scratch Balls, Frisbees & Interactive Slow Feeder Bowls